Our primary clinic is located at 620 Church St in Sulphur Springs, TX.

We are in our Chandler clinic on Tuesdays. Our Chandler clinic is located at 323 St Hwy 31 W. Our phone number for Chandler is 903-912-7232.

While we don’t replace your PCP or OB-GYN, we do offer something many women aren’t getting in traditional care: time, clarity, and a personalized plan. Our role is to complement your existing providers—or offer a supportive starting point while you work to become established with one. We focus on the systems most often overlooked in conventional visits, and we’re happy to collaborate with your PCP or OB-GYN to ensure you receive cohesive, whole-person care that reflects your goals and needs.

Costs vary depending on the services and level of support included in your personalized care plan. The initial consultation—which includes a full health review and comprehensive lab evaluation—is $595. During your follow-up visit, we’ll walk you through a detailed breakdown of recommended next steps and program options.

Our wellness programs begin with a 3-month commitment, with the option to transition into a lower-cost maintenance plan once your goals are met. On average, clients invest $2,150 for their initial 3-month care package (not including the consultation). HSA payments are accepted.

Graceful Health and Wellness is a private-pay practice and does not accept insurance. We are not in-network with Medicaid or Medicare, and claims cannot be submitted to either program for reimbursement.

Because we operate outside of the insurance system, we do not submit prior authorizations or coordinate with insurance companies. All of our services are considered elective and are designed to support your health and wellbeing through a proactive, personalized approach—not to replace medically necessary treatment.

We do accept HSA payments and are happy to provide documentation for your personal records.

We accept cash, check, credit/debit cards, and health savings accounts (HSA). For HSA, please check with your account provider for specific details. 

Your first consultation includes a 45-minute comprehensive evaluation with Jordan Potts, FNP-C, MSCP. During this visit, we’ll review your medical history, current symptoms, lifestyle factors, and personal health goals. We’ll also order a full lab panel (included in the cost of your consult) to gain a deeper understanding of what’s driving your symptoms.

Once your lab results are in, you’ll return for a 45-minute follow-up appointment where we’ll review your results and discuss personalized treatment options. At that point, you’ll have the opportunity to enroll in one of our comprehensive wellness programs. These begin with a 12-week commitment, with the option to transition into a maintenance package once your initial goals have been met.

Our initial 3 month programs range from 995 to 2495 depending on depth of care and treatment options. All programs include our patient guides to support healthy habits, nutrition and lifestyle which are foundational to long-term health and optimal outcomes.

You can schedule an appointment by calling our office, visiting our website, or using our online booking system.

We understand that life happens—and we kindly ask that any changes to your appointment be made with advanced notice so we can continue to provide high-quality, timely care to all of our clients.

• To reschedule: Please provide at least 48 hours’ notice. Appointments rescheduled with less than 48 hours’ notice will incur a $50 Late Reschedule Fee.

• To cancel: Please notify us at least 72 hours in advance. Cancellations made less than 72 hours before your appointment will incur a $150 Late Cancellation Fee.

• Running late? If you arrive more than 15 minutes past your scheduled appointment time without notifying the clinic, it will be considered a No-Show, and you will be charged the full consultation fee.

These policies allow us to honor our time commitments and maintain access to care for all clients in a timely and respectful manner.

At this time we do not offer virtual consults. Telehealth visits are available for follow-up appointments only. We offer this option to provide added convenience and flexibility as you move through your care plan.

We hope to expand our telehealth services to include initial consultations for clients located in Texas in the near future.

Appointment frequency depends on your individualized treatment plan, but most clients begin with an initial consultation followed by check-ins approximately every 4 weeks. This allows us to monitor progress, adjust treatment as needed, and ensure consistent support throughout your care.